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12/10 Customer Service Representative in Princeton, NJ at MMC Group

Date Posted: 12/16/2018

Job Snapshot

Job Description

Customer Service Representative
Princeton, NJ
Temporary to Hire
$12.50 per hour + incentive

Outbound call center agent will contact major insurance providers and attest the records to ensure accuracy.  Agent will receive 1-2 days of training and read from a script.

Experience
  • Outbound call center experience
  • Collection experience preferred
  • No unexcused absences in the first 90 days of employment
Hours are 11:00 AM - 7:30 PM - Monday through Friday. No overtime/weekends 


Job Requirements
Expectations 
  • Attendance/Punctual.
  • All agents must be at their desk, ready to work, at their scheduled start time.
  • Attention to detail is important
  • All calls are recorded for compliance and to ensure accuracy.
  • Agents are expected to achieve average amounts of phone hours, attestations (verifications), and outbound calls.
  • We are business casual.
  • Sneakers and Jeans on FRIDAY only.
  • Must be able to meet the requirement of a background check and drug screening. 

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